There were so many special people that touched my Mom's Life on a daily basis - from the time of admission to her passing. She was in your care for 4 and 1/2 years and was always greeted with a smile and treated with respect; not only the nursing staff but everyone from administration, Pt/Ot, laundry, food service and even maintenance. Your staff was always there to support our Mom and our family. We felt secure knowing she was being well cared for.
Sue Levine & Family
"The teamwork and family atmosphere at Sunny Acres is exceptional and makes a world of a difference for everyone who comes through your welcoming doors. You made us feel welcomed and normal for being there. We could come to you any time and you were open to our questions and concerns. You helped mom get through the loneliness and lifted her spirits. You always showed the utmost respect and dignity for mom. We value each and every one of you."
I am writing to commend the staff of your new Legacy Care unit. As you know, my father has been a resident there since the 4th of February and I have not seen him this happy or functioning this well in a very long time. There is so much that goes into creating the best memory care facility, and I don't pretend to know the half of it, but there is nothing more important than the quality of the staff and this is what has made the difference with my father.
On behalf of our mother, our entire family would like to take this opportunity to thank all of the wonderful people at Sunny Acres who were responsible for her comfort and care for the past four years. Thanks to the therapists and the ladies on the conference team whom I met with quarterly, nurses, nurse aides, housekeeping the staff who kept her clothes clean, the kitchen staff who offered delicious, healthy menus everyday. For all of these wonderful, caring people we are thankful. For those reasons mentioned above, you should be very proud of your facility and staff.
"I wanted to take this opportunity to thank you for welcoming my husband into your home and taking such good care of him. I especially want to thank his caregivers for being so available, so positive and so quick to respond whatever the need. A special thank you to the rehab team who so competently, patiently and lovingly succeeded in helping Andy achieve a quality of life we thought had passed forever. There were so many wonderful staff members that brightened our day."
"From the moment I started working with Administration to admit my Aunt about ten years ago, I was impressed with the efficiency and level of professionalism from everyone I interacted with. They patiently guided me through every step of the process. The experience was amazing. Constant communication, privacy, and efficient procedures that were followed every step of the way."